Privacy Policy

1. Information We Collect

We strictly limit data collection to what is necessary for business-to-business (B2B) communication, quote fulfillment, and website optimization.

A. Information You Provide Directly

When you fill out and submit an inquiry form on our website (such as "Contact Us" or "Get a Quote"), we may collect personal and business information, including:

• Full Name
• Business Email Address
• Phone Number / WhatsApp
• Company Name
• Country / Region
• Inquiry Details, Product Specifications, or Messages

B. Information Collected Automatically (Tracking Technologies)

When you browse our website, technical data is automatically collected through cookies and third-party tracking tools:

• Device & Usage Data: Your IP address, browser type, operating system, language preferences, referring URLs, pages visited, and time spent on our site.
• Analytics & Performance Data: Data regarding how you navigate our website.

2. How We Use Your Information

We process your data strictly for legitimate business purposes under appropriate legal bases (such as pre-contractual requests or legitimate commercial interest). We use your information to:

• Respond to your inquiries, provide price quotes, and send product information.
• Communicate with you regarding B2B inquiries and potential commercial cooperation.
• Analyze website traffic, performance, and user behavior to optimize our website content and user experience.
• Measure and improve the effectiveness of our online marketing and advertising campaigns.
• Maintain website security and protect against fraudulent or unlawful activities.

3. Third-Party Tracking & Advertising Tools

We utilize trusted third-party services provided by Google to analyze traffic and manage online advertising. These third parties may use cookies, web beacons, or tracking scripts to collect non-personally identifiable information:

• Google Analytics 4 (GA4): We use GA4 to collect and analyze anonymized website traffic data. Google Analytics uses cookies to track user interactions. You can learn more about how Google uses data by visiting Google's Privacy & Terms.
• Google Search Console (GSC): We use GSC to monitor and maintain our website's presence in Google Search results. GSC does not collect personally identifiable information.
• Google Ads (Conversion Tracking & Remarketing): We use Google Ads cookies and tags to track conversions resulting from our ads and to show customized advertisements to visitors who have previously interacted with our website.

How to Control Cookies:
You can disable or refuse cookies by adjusting your internet browser settings. You may also opt out of Google’s personalized advertising by visiting Google Ad Settings or installing the Google Analytics Opt-out Browser Add-on.

4. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal or business information to third parties for commercial marketing purposes. We may share your information only under the following limited circumstances:

• Service Providers: With trusted infrastructure service providers (e.g., website hosting platforms, email server providers, Google analytical tools) who assist us in operating our website and conducting our business, bound by strict confidentiality terms.
• Legal & Compliance Requirements: If required by law, subpoena, court order, or governmental regulations, or to protect our legal rights, property, and safety.

5. International Data Transfers

As a company located in China, information submitted through our website may be transferred to, stored, and processed on servers located in China or other international regions where our cloud hosting providers operate. By submitting an inquiry, you consent to the transfer of your information across international borders in compliance with applicable privacy laws.

6. Your Data Rights (GDPR & CCPA Compliance)

Depending on your location (such as the European Economic Area, UK, or California, USA), you have rights regarding your personal information, including:

• Right to Access: You may request details of the personal data we hold about you.
• Right to Rectification: You may request that we update or correct inaccurate data.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data from our systems.
• Right to Object / Opt-Out: You may object to the processing of your data or opt out of receiving future marketing communications.
• CCPA Notice: We do not sell your personal information.

To exercise any of your privacy rights, please contact us at sales@cofinay.com. We will handle and respond to your request within the legally required timeframe.

7. Data Retention & Security

We retain inquiry data and business communications only as long as necessary to fulfill the business purposes described in this policy, maintain customer relationships, or comply with legal record-keeping requirements. We implement appropriate technical and administrative security measures to protect your information against unauthorized access, loss, or disclosure.

8. Third-Party Links

Our website may contain links to external sites (such as social media platforms or industry resources). We do not control and are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted directly on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or your personal information, please contact us through the following details: